TERMS & CONDITIONS OF USE
Last Updated: November 2025
Welcome to Ktura (“Ktura,” “we,” “us,” “our”). These Terms & Conditions of Use (“Terms”) govern your use of www.ktura.com (“Site”) and any services, purchases, or interactions you make through our platform.
By accessing or using our Site, you agree to be bound by these Terms. If you do not agree, please discontinue use immediately.
1. Eligibility
To use the Site or make a purchase, you must:
Be at least 18 years old, or use the Site with parent/guardian permission
Agree to these Terms and our Privacy Policy
Provide accurate and truthful information
2. Use of the Website
You agree not to use the Site for any unlawful or prohibited purpose, including:
Attempting to access secure areas without authorization
Interfering with the Site’s functionality or servers
Uploading harmful code, viruses, or malicious software
Copying, reselling, or exploiting any portion of the Site without permission
Misrepresenting your identity or payment information
Ktura reserves the right to terminate access for users who violate these rules.
3. Account Registration
You may create an account for faster checkout and order tracking.
You are responsible for:
Maintaining the confidentiality of your login credentials
All activities that occur under your account
Promptly notifying us at info@ktura.com of any unauthorized access
Ktura is not liable for harm resulting from failure to protect your account.
4. Product Information & Availability
We strive for accuracy in product descriptions, pricing, colors, and images. However:
Colors may appear differently due to device displays
Quantities may be limited
Items may sell out without notice
Prices are subject to change at any time
Ktura may refuse or cancel any order containing incorrect information (including pricing errors).
5. Orders, Payments & Billing
By placing an order, you agree that:
You are authorized to use the payment method provided
All billing information is accurate
The order may be subject to verification or cancellation if fraud is suspected
We accept major credit cards, debit cards, and available payment partners provided at checkout.
All transactions are securely processed through third-party providers.
6. Shipping & Delivery
Shipping timelines, carriers, and policies are outlined in our Shipping Policy.
By placing an order, you agree to those terms, including responsibility for providing a correct shipping address.
7. Returns & Exchanges
Returns are accepted within 10 days of delivery, subject to the conditions in our Return Policy.
Items must be unworn, unused, unaltered, and in original packaging.
8. Intellectual Property
All content on the Site is the property of Ktura, including:
Designs
Logos
Text
Images
Product names
Lookbooks
Graphics
Website layout
You may not reproduce, modify, distribute, or exploit any Ktura content without written permission.
9. Limited License
We grant you a limited, non-transferable, revocable license to access and use the Site for personal, non-commercial use only.
You may not:
Use the Site for resale or commercial purposes
Scrape or harvest data
Copy or adapt design elements
Use automated tools to interact with the Site
10. Third-Party Services & Links
Our Site may contain links to third-party websites or services (such as Instagram or payment providers).
Ktura is not responsible for their content, policies, or practices. Accessing these sites is at your own risk.
11. Promotions, Offers & Gift Cards
Occasionally, Ktura may provide:
Promo codes
Special offers
Discounts
Gift card purchases
These are subject to specific terms and may be modified or discontinued at any time.
Promotions cannot be applied retroactively.
12. Limitation of Liability
To the fullest extent permitted by law:
Ktura is not liable for indirect, incidental, or consequential damages
We are not responsible for delays caused by third parties (carriers, payment processors, etc.)
Use of the Site is at your own risk
We make no guarantees that the Site will be uninterrupted or error-free
Your sole remedy for dissatisfaction is discontinuing Site use.
13. Indemnification
You agree to indemnify and hold Ktura harmless from any claims, damages, or losses resulting from:
Your misuse of the Site
Violation of these Terms
Violation of third-party rights
14. Privacy
Your use of the Site is also governed by our Privacy Policy, which describes how we collect and use personal information.
15. Termination
Ktura may suspend or terminate access to your account or the Site at any time, without notice, for:
Fraudulent activity
Abuse of the Site
Violation of these Terms
Harmful behavior toward Ktura or other customers