PRIVACY POLICY

Last Updated: November 2025

Ktura (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, make a purchase, or interact with Ktura in any way.

By accessing www.ktura.com (“Site”), you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect information in several ways to provide a seamless luxury shopping experience.

A. Personal Information You Provide

When you interact with Ktura, you may provide:

  • Full name

  • Email address

  • Billing and shipping address

  • Phone number

  • Payment information (securely processed by our payment partners)

  • Account login details (if you create an account)

  • Communications, inquiries, or customer service requests

  • Information shared through surveys or promotions

B. Automatically Collected Information

When you visit our Site, we automatically collect:

  • IP address

  • Browser type and version

  • Device type

  • Pages viewed and visit behavior

  • Cookies and tracking technologies

  • Referring URLs

  • Approximate location (non-specific)

C. Information from Third Parties

We may receive data from:

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping carriers

  • Analytics and marketing partners

  • Social media platforms if you interact with our content

2. How We Use Your Information

We use your information to support your shopping experience and improve our services, including:

  • Processing and fulfilling your orders

  • Managing your account and order history

  • Providing shipping updates and customer support

  • Sending marketing emails, promotions, and updates (only with consent)

  • Improving website performance and user experience

  • Detecting fraud or security risks

  • Complying with legal obligations

3. How We Protect Your Information

We use industry-standard security measures, including:

  • Encrypted SSL technology

  • Secure payment gateways (we do not store full credit card details)

  • Internal access controls and authentication

  • Regular monitoring for vulnerabilities

While we take strong precautions, no online system is fully immune from security risks.

4. Sharing Your Information

We do not sell your personal information.

We may share limited information with trusted service providers who help us operate our business:

A. Service Providers

  • Payment processors

  • Shipping carriers

  • Email marketing platforms

  • Website hosting and analytics partners

These partners only receive the information necessary to perform their services.

B. Legal Requirements

We may disclose personal information if required by law or to protect our legal rights.

5. Cookies & Tracking Technologies

Ktura uses cookies and similar tools to enhance your shopping experience.

Cookies help us:

  • Remember your cart and preferences

  • Analyze site traffic and performance

  • Personalize content and marketing

You may disable cookies in your browser settings, but some features may not function properly.

6. Third-Party Links

Our Site may include links to external websites (e.g., Instagram, Pinterest, or affiliates).
We are not responsible for the content or privacy practices of those websites.

7. Email Marketing & Communication Preferences

If you subscribe to our newsletter, you may receive:

  • New collection announcements

  • Exclusive offers

  • Event invitations

  • Updates from Ktura

You can unsubscribe at any time by clicking “Unsubscribe” in any email or contacting info@ktura.com.

8. Your Rights

Depending on your location, you may have rights regarding your personal data, including:

  • Access – Request a copy of your data

  • Correction – Update inaccurate information

  • Deletion – Request your data be removed

  • Opt-Out – Stop marketing communications

  • Restrictions – Limit how we process your data

  • Data Portability – Request your data in transferable format

Submit any requests to info@ktura.com.

9. Data Retention

We keep your information only as long as necessary to fulfill the purposes outlined in this policy, unless longer retention is required by law.

Examples:

  • Order records: retained for accounting and legal compliance

  • Marketing data: kept until you unsubscribe

  • Customer accounts: retained until you request deletion

10. Children’s Privacy

Ktura does not knowingly collect information from individuals under 13.
If you believe a child has provided information to us, please contact us immediately.

11. International Customers

If you are outside the United States, please understand that your data may be processed and stored in the U.S. By using our Site, you consent to this transfer.

12. Changes to This Policy

We may update this Privacy Policy occasionally.
The updated version will be posted on this page with a revised “Last Updated” date.

13. Contact Us

For questions, requests, or privacy concerns, contact us at:

info@ktura.com
www.ktura.com